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Owned and operated by Athletes Momentum, our team is ready to help with orders, equipment questions, or product recommendations.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. You will receive a tracking number by email once your order ships so you can follow its progress.
How can I track my order?
Once your order ships, we send a confirmation email with a tracking number and carrier link. If you have not received that email within 3 business days of placing your order, check your spam folder or contact us directly.
What is your return policy?
We offer 30-Day Returns on eligible items. For full details on the process and any conditions, please refer to our Return Policy page. We want to make sure you are completely satisfied with your equipment.
Can I exchange an item for a different model?
Yes, exchanges are available within the same 30-day window. Contact us with your order number and the item you would like instead, and we will walk you through the next steps.
How do I choose the right smith machine or reformer for my space?
Each product listing includes detailed dimensions and ceiling-height requirements. Measure your available floor space and overhead clearance before ordering, and feel free to email us photos of your space if you would like a recommendation.
Do your basketball systems require assembly?
Yes, our basketball systems arrive with detailed instructions and the necessary hardware for customer assembly. We recommend having a second person available to help with larger components like the backboard and pole.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Free Continental Shipping
Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI), with no order minimum required.
30-Day Returns
Not the right fit for your training space? Our 30-Day Returns policy is backed by a straightforward process.
