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Owned and operated by Athletes Momentum, we are happy to answer questions about our golf simulators, basketball systems, and smith machines.
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Frequently Asked Questions
How long does shipping take?
Most orders ship within 1 to 3 business days. Transit time is typically 5 to 8 business days within the Continental U.S., excluding Alaska and Hawaii.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your shipment directly through the carrier's website.
What is your return policy?
If you are not satisfied with your purchase, please contact us within 30 days of delivery. We will walk you through the return process and help find the best solution for your situation.
Can I exchange an item for a different model?
Yes, exchanges are available for items in their original condition and packaging. Reach out to our team and we will coordinate the swap for the model that fits your space and training goals.
What kind of space do I need for a golf simulator?
Most golf simulators require a room with a minimum ceiling height of around 9 to 10 feet. We recommend measuring your available space before ordering, and our team can help you determine the best setup for your room.
Do your basketball systems require professional installation?
Installation requirements vary by model. Some in-ground basketball systems benefit from professional installation, while portable units can often be assembled at home. Contact us for specific guidance on your chosen system.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Quick Replies
Our support team responds to every inquiry within one business day so you can move forward with confidence.
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Your personal information and payment details are protected by industry-standard encryption at every step.
Free Continental Shipping
We offer free shipping on most orders within the Continental U.S. with no order minimum required.
Hassle-Free Returns
Backed by our easy-returns policy, we make exchanges and returns straightforward if something is not the right fit.
